Whirlpool sidekick all refrigerator pro#
I really wish we had the wall space to squeeze in a pair of the Electrolux or Frigidaire Pro twins, but we don't.
Better the devil you know than the devil you don't.
Service so bad that we may re-sell the Viking pair and go back to SideKicks, knowing well that we will have to replace them again in a few years. The Viking units have been sitting in our garage since Sept 21 with their own comedy of issues and wildly incompetent service. We decided to make a major investment in a pair of Viking 30" columns and a cabinet rebuild. Not long after the refrigerator died and that is where we drew the line. Sadly the repair lasted less than a year. (We replaced the evap coil inside the box, the line-set connected to it, and the condenser coil. After unsuccessfully trying to order a new unit for several months we invested nearly the cost of one having the original repaired. Then like clockwork the freezer died at the onset of the pandemic. To our surprise they did serve us well for about 6 years. Kitchen cabinets sized to fit the ironically named pair of SideKick units. Save yourself the aggravation and do NOT buy Whirlpool appliances. Whirlpool used to be a good company who cared about providing quality products and service. So now we are stuck with a lemon of a refrigerator, we are out almost $2,000 and are at the mercy of a repair company that is incompetent, and Whirlpool who don't care. No cooling, over temp light and alarm are going off. Less than two weeks later, the exact same thing is happening. Went ahead with the repair at a cost of $1,900. He was very rude and unprofessional.looked inside the unit for about 5 minutes, then declared that the compressor was bad and needed replacing.a compressor should last for 6-10 years, not 18 months.
Took one week for the technician to come out and do the diagnosis, at a cost of $175. So, I was stuck using the company that Whirlpool referred me to. Whirlpool will only train companies who agree to be warranty repair companies on their newer appliances, and most smaller companies don't want to do warranty repairs because it's not cost efficient". We cannot work on newer Whirlpool appliances. First negative upon calling several local appliance repair companies I was told by all of them, "So sorry. About a month ago, when we were just our our 1 year warranty period, the refrigerator suddenly started warming up, and after about a week wasn't cooling at all. The home was furnished with Whirlpool Sidekick refrigerator and freezer. We bought a new construction home about 18 months ago. Do NOT buy a Whirlpool Sidekick Refrigerator NEW
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